Help Centre
Support hours
Mon–Fri: 09:00–18:00 · Weekend: email support only
Frequently asked questions
How do I add a lap time manually?
Go to your pilot dashboard > "Add a lap time". Select the circuit, layout and category, then enter your time.
How do I import from MyChron / Alfano / MyLaps?
From your dashboard, click "Import". Select the device type and upload your file. Supported formats: .mcd (MyChron), .csv (Alfano), .hdr (MyLaps).
What is the difference between a "Declarative" and a "Verified" lap time?
A declarative lap time is entered manually without proof. A verified lap time comes from a device file (MyChron, Alfano…) or is validated by official data.
How do I create or join a team?
Go to the "My team" section of your dashboard. You can create a team or wait for an invitation from an existing team owner.
How do I upgrade my subscription?
Go to the Premium page from your dashboard. Choose the plan that suits you and follow the instructions to activate your subscription.
Can I export my lap times as a PDF?
Yes! From your team's "All lap times" page, click "Export PDF". You can filter by pilot, category or circuit before exporting.